The latest functionality we have implemented in our software solutions relates to automated notifications. These provide direct and efficient communication with your customers through our ERP and CRM solutions. Notifications can contain information about an order placed, an upcoming deadline, promotional campaigns or other important information that should reach the recipient immediately.
Key Features
✔ Send automatic notifications via SMS, Viber or WhatsApp
✔ Customize messages to the customer and the situation
✔ Integration via API with other systems to extract data and create dynamic content
Who is it for?
The functionality is suitable for a variety of businesses that want to maintain an active relationship with their customers through notifications such as:
✔ Order confirmations and bookings
✔ Reminders about payments, deadlines or events
✔ Notifications of promotions and personalised offers
✔ System and administrative messages
Benefits and advantages
✅ Save time - automation reduces the need to manually send messages
✅ Minimise errors - information reaches the customer accurately and on time
✅ Improve the customer relationship - create trust and loyalty through timely and relevant communication
Example guide
Our system is already successfully supporting various businesses. For example, when organizing group tours, tourists can receive automatic messages with trip details - departure location and time, tour guide name, transportation, specific clothing requirements and other important instructions regarding the tour.
Technologies
PHP 8, Symfony 6, MySQL, JavaScript, HTML5, CSS3, RESTApi
