We present to you one of our implemented projects under the BG-RRP-3.005 program "Solutions in the field of information and communication technologies and cyber security in small and medium-sized companies"
For our friends at Green Deli Café, we created a CRM system according to their requirements and needs. This powerful software seamlessly integrates key modules to streamline operations:
> Counterparts – Seamlessly manage and update your customer and partner database with ease.
> Tags – Add, edit or delete tags in both the customer and marketing modules.
> Marketing Section – You create and schedule events/messages for specific groups, classified and by tag. You track statuses from New to Done.
> Marketing Calendar – Visualize your marketing activities with a detailed calendar view.
> Orders – Simplified order management by importing data from Excel files.
> Automated review invitations – 5 days after an order, automatically invite your customers to leave feedback via email.
> Reviews - Access a complete list of customer reviews.
> Complaints – You manage and process customer complaints effectively.
> Email Integration – Seamless email management with hourly updates. Respond directly through the CRM system.
> Interactive Charts – For enhanced data visualization, reports are also generated in dynamic charts.
Improve your business operations with your customized CRM solution. Efficient, intuitive and built for success.
Technologies
Linux, Apache, PHP, MySQL, JavaScript, HTML5, CSS3